Building the backbone of operational excellence with EliseAI’s vertical automation

EliseAI is innovating how the housing and healthcare industries — 40% of the average American’s household spending — transform outdated operating models through automation. At its core, the platform is built to become the system of action for organizations, deeply integrating with property management systems to orchestrate every meaningful workflow, from leasing to maintenance, renewals, and collections, and now expanding into healthcare scheduling and communications. 

Unlike generic AI chatbots, EliseAI is engineered for end-to-end, real-world complexity — it connects across text, email, chat, and voice, providing a seamless, 24/7 service layer that’s context-aware and reliable. Every interaction it handles contributes to its proprietary, growing dataset that refines its models and expands its effectiveness, multiplying the value for both existing and new customers. With every workflow EliseAI automates, customers experience tangible results: measurable payroll savings, higher occupancy and retention rates, reduced delinquencies, and a scale of operational efficiency that isn’t possible with manual processes. 

The future of labor in housing and healthcare

At Bessemer, we believe that the next AI giants will be deeply vertical, product-first, and obsessed with delivering operational transformation, not just incremental gains. In industries like real estate and healthcare, traditional cloud and SaaS solutions often fall short of driving true efficiency gains, and these sectors remain stubbornly labor-intensive despite years of software adoption.

Workforce shortages, rising labor costs, and demand for better consumer experiences are pushing operators across real estate and healthcare to embrace automation like never before. And the arrival of AI marks a step-change. 

Why we’re partnering with EliseAI

We’re proud to back EliseAI's full-stack solution for how organizations engage residents and patients alike, respond to issues, and unlock bottom-line opportunities, all while utilizing fewer resources. The company's greatest champions are its users: real estate owners, operators, and now healthcare clinics who depend on its automation to solve pain points at scale. EliseAI's product philosophy is fiercely customer-centric — everything is designed to handle real-world edge cases, compliance requirements, and integration challenges that matter most. This approach has earned the platform a reputation for product velocity and frequent feature launches. 

The team’s approach to partnership is differentiated by their hands-on engagement, rigorous follow-through, and relentless focus on customer outcomes backed by data. From rolling out to thousands of units to onboarding a new medical specialty, EliseAI commits to not only meeting goals but raising the standard for what technology can deliver in these critical sectors. 

The visionaries behind EliseAI

Together, cofounders Minna Song (CEO) and Tony Stoyanov (CTO) bring a rare combination of deep technical chops and sharp vision that stands out in any market. Minna and Tony’s technical backgrounds aren’t just impressive on paper; they also drive a culture that thrives on tackling engineering challenges in addition to user experience. Before vertical AI was on the market’s radar, Minna and Tony were already building with an uncanny sense of where real innovation in the space was headed. 

We’re confident in the team’s journey as they continue to push boundaries, deliver real value, and define excellence. Whether you’re an operator searching for a step-change in efficiency, a customer eager to learn more about the product roadmap, or a technologist inspired by solving hard problems, now is the time to watch, or better yet, join EliseAI as it shapes the future of labor in housing and healthcare.